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Owned and operated by Wellness & Recovery Living, our team is ready to help with cold plunges, massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like cold plunges, saunas, and massage chairs may include freight delivery details sent to your email after purchase.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. Because our products are large wellness equipment, please review our Return Policy page for specific item conditions and instructions before initiating a return. Our team is happy to walk you through the process.
Can I exchange a product for a different model?
We do our best to accommodate exchanges when possible. Contact our team with your order number and the model you are interested in, and we will help you explore your options. Please refer to our Return Policy for full details on eligibility.
What should I consider when choosing a cold plunge or infrared sauna?
Think about the space where you plan to place the unit, your preferred temperature range, and how many people will use it. Our product pages include detailed specifications on dimensions, capacity, and features. Our team is also available to help you compare models.
Do massage chairs and Pilates reformers require assembly?
Assembly requirements vary by model. Many of our massage chairs arrive mostly pre-assembled, while Pilates reformers may need some setup. Each product listing includes assembly details and instructions, and our support team can assist if you have questions during setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Wellness Expertise
Our team knows cold plunges, saunas, massage chairs, and reformers and can help you find the right fit.
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Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by careful handling of every piece.
